South Sudan Mobile Money
Menu

Digi Cash in South Sudan: fees, limits and how it works

Last checked: 20 October 2026 · Providers

Digi Cash, written DigiCash in some reports, is a mobile money service run by Digitel in South Sudan 5,7. Eye Radio reported in June 2026 that it works on feature phones through USSD 1. Access Radio reported in July 2025 that Digi Cash charges 1.7% for agent withdrawals, with a minimum of SSP 400 and a maximum of SSP 60,000 2. A Digitel manager said in June 2026 that the top tier allows US$2,000 a day and US$10,000 a month 1.
Operator
Digitel Holding Limited, as named by Eye Radio 1
Regulator
Bank of South Sudan 10
Access
USSD on a feature phone 1
Agent withdrawal fee
1.7%, minimum SSP 400, maximum SSP 60,000, as reported 2
Salary processing fee
SSP 1,000, as reported 2,3
Top-tier limit stated by Digitel
US$2,000 a day and US$10,000 a month 1

Who runs Digi Cash

Koang Chang of Eye Radio reported on 5 June 2026 that DigiCash is a digital financial services platform powered by Digitel Holding Limited 1. The Bank of South Sudan calls the company Digitel Holdings and names De Chan Awuol as its executive vice president 6.

UNCDF wrote in April 2023 that DigiTel was the latest entrant in the South Sudan mobile money market 8. Mthulisi Sibanda of ITWeb reported on 18 August 2025 that DigiCash is operated by Digitel Holdings 7.

The Bank of South Sudan says it alone licenses and supervises financial institutions under the Bank of South Sudan Act, 2011 10. Its licensing page did not list mobile money licensees when checked on 20 October 2026 10.

How to use Digi Cash

Eye Radio reported that users reach the service by dialling a USSD code on a feature phone 1. De Chan Awuol told the outlet, "You don't need a very smart phone to access it" 1. The report said the platform was designed for users with low literacy 1.

The report did not give the USSD code. This guide could not find an official Digi Cash website or a published code. Ask a registered Digi Cash agent or the company for the code before you send money 1.

Digi Cash fees

The Bank of South Sudan posted a salary tariff document on 8 July 2025 4. This guide could not read the scanned file. The figures below are as reported by Access Radio 2,3.

ChargeAccess Radio, 10 July 2025Access Radio, 29 July 2025
Agent withdrawal 2,31.7%, minimum SSP 400, maximum SSP 60,000 2SSP 400 to SSP 60,000 3
Over-the-counter withdrawal 2,31.7%, minimum SSP 400 2SSP 400 to SSP 60,000 3
Salary processing 2,3SSP 1,000 2SSP 1,000 3
Sending money 2,3No Digi Cash sending fee listed 2Listed as not applicable 3

Digi Cash limits

Martin Oluoch, chief operation manager at Digitel Holding Limited, told Eye Radio, "We limit daily transactions to $200 or equivalent in SSP" 1. He said Tier 3 accounts have a daily limit of US$2,000 and a monthly limit of US$10,000 1. He said the limits are built into the system and follow national monetary policy 1.

Amnon Jakony of Access Radio reported on 1 September 2026 that the central bank's 2025 amendment to the Electronic Money Regulation sets these caps for all e-money issuers 9. The Tier Three monthly cap in that report is SSP 130,000,000, about US$20,000. That differs from the US$10,000 a month Digitel gave in June 2026 1,9.

TierDaily limitMonthly limitMaximum balance
Tier One 9SSP 1,625,000 9SSP 13,000,000 9SSP 6,500,000 9
Tier Two 9SSP 6,500,000 9SSP 52,000,000 9SSP 26,000,000 9
Tier Three 9SSP 13,000,000 9SSP 130,000,000 9SSP 65,000,000 9

Plans and partnerships

On 14 August 2025 the Bank of South Sudan reported that Digitel and MTN committed to extend services to more areas of the country 6. Awuol said Digitel was ready to raise public awareness of digital banking 6.

On 19 February 2026 the central bank reported that Governor Johnny Ohisa Damian met Awuol to discuss expanding DigiCash. The two agreed to hold regular meetings to track progress 5.

Eye Radio reported on 5 June 2026 that Inkomoko South Sudan signed a partnership with DigiCash to widen access to finance for displacement-affected communities 1.

Common questions

Who owns Digi Cash in South Sudan?

Eye Radio reported in June 2026 that DigiCash is powered by Digitel Holding Limited 1. The central bank refers to Digitel Holdings 6.

Does Digi Cash work without a smartphone?

Yes. Eye Radio reported that it works on feature phones through USSD 1.

How much does Digi Cash charge to withdraw?

Access Radio reported in July 2025 a fee of 1.7%, with a minimum of SSP 400 and a maximum of SSP 60,000 2.

What is the Digi Cash daily limit?

A Digitel manager said in June 2026 that daily transactions are limited to US$200 or the SSP equivalent, and US$2,000 for Tier 3 1.

Who do I complain to about Digi Cash?

Start with Digi Cash. The Bank of South Sudan supervises financial institutions and can be reached on +211 920 004 100 or [email protected] 10.

Rules and fees change. Check the official site linked above before you apply or pay. Spotted an error? Email [email protected] with the official link.

Sources

  1. Eye Radio, Koang Chang: Inkomoko South Sudan, DigiCash sign landmark partnership to expand financial access for displacement-affected communities (5 June 2026)
  2. Access Radio, Amnon Jakony: Mobile money providers issue new charges for salary payments and withdrawals (10 July 2025)
  3. Access Radio, Amnon Jakony: Central bank publishes uniform salary and banking charges tariff (29 July 2025)
  4. Bank of South Sudan: Commercial Banks Salary Tariffs (8 July 2025)
  5. Bank of South Sudan, Daniel Mareng Wek: Governor Ohisa, Digitel Vice-President Discuss Mobile Money Expansion (19 February 2026)
  6. Bank of South Sudan, Daniel Mareng Wek: Mobile Money Providers Vow Nationwide Expansion to Back Government's Digital Payment Push (14 August 2025)
  7. ITWeb, Mthulisi Sibanda: South Sudan pursues digital payment systems (18 August 2025)
  8. UNCDF: South Sudan Payment Infrastructure Assessment Report (April 2023)
  9. Access Radio, Amnon Jakony: BoSS sets strict USD caps on mobile money (1 September 2026)
  10. Bank of South Sudan: Licensing (checked 20 October 2026)

Related