MTN Mobile Money (MoMo) in South Sudan

How to join and what you need

MTN says MoMo works on any South Sudanese MTN number and that you join by dialling *200# ¹. Its terms say you can register at an MTN customer service point, at an authorised agent or by self-registration ². Amnon Jakony of Access Radio reported on 27 June 2025 that registration is free ⁴.

MTN's terms list these details for registration ².

• An identity document with a photo ².
• Your full name and physical address ².
• Your date of birth and nationality ².
• Your mobile number ².

Services MTN lists

• Send and receive money and pay bills ¹.
• Buy airtime or a bundle with *200*2# ¹.
• Pay for goods and services with MoMo Pay on *200*4# ¹.
• Loans and savings ¹.
• Deposit or cash out at any registered MoMo agent or MTN service centre ¹.
• Bulk payments for businesses that pay suppliers or staff ¹.

Fees

MTN's MoMo page says there are no monthly fees. It did not show a transaction fee table when checked on 20 October 2026 ¹. MTN's terms say tariffs include applicable taxes and are deducted when each transaction is concluded ².

Amnon Jakony of Access Radio reported two Bank of South Sudan tariff documents in July 2025 ^5,6. The sending fee range for MoMo differs between them ^5,6.

Receiving money from abroad

Lezeth Khoza of ITWeb reported on 29 May 2025 that MoMo in South Sudan partnered with Onafriq for inbound international remittances. The report said customers can receive money from 15 countries, including the United Arab Emirates, Uganda, Kenya, the United States and Australia ³.

Amnon Jakony of Access Radio reported on 27 June 2025 that MoMo supports remittances from 12 countries. He named South Africa, Australia, the United Arab Emirates, Rwanda, Tanzania, the Democratic Republic of Congo, the United States, Cameroon, Uganda, Kenya and Ghana ⁴. He reported that received funds can be converted into South Sudanese pounds ⁴.

The two reports give different country counts ^3,4. Neither report gave a fee for receiving money from abroad ^3,4.

Limits, mistakes and complaints

As reported by Access Radio on 1 September 2026, the Electronic Money Regulation 2017 Amendment 2025 sets a daily limit of SSP 1,625,000 for Tier One accounts and SSP 6,500,000 for Tier Two accounts ⁷. The same report says providers must acknowledge and resolve complaints within seven days each, with a possible 10-day extension ⁷.

MTN's terms say a completed transaction is final. MTN may reverse a transaction for manifest error or fraud if you claim within seven days and the recipient has not redeemed the funds ². The terms say a MoMo account is not guaranteed by the Bank of South Sudan ².

On 27 February 2026 the Bank of South Sudan reported that Governor Johny Ohisa met MTN South Sudan on system stability, regulatory compliance and consumer protection. The bank said MTN's chief executive described network and liquidity constraints affecting service reliability ⁸. On 14 August 2025 the bank reported that MTN pledged to expand MoMo to more areas ⁹.

• Toll-free care line 100 ¹.
• WhatsApp +211920002200 ¹.
• International calls +211928565782 ¹.
• Email [email protected] ¹.