How to receive money in South Sudan
- Receiving methods in World Bank data
- Cash, mobile wallet and bank account 1
- Mobile money ID, Tier One
- Simplified ID such as a student or local chief ID 5
- Mobile money ID, Tier Two
- Passport or government ID 5
- Bank account ID
- National ID and passport, per UNCDF 2
- Adults with a financial institution account
- 5% of people aged 15 and over, per UNCDF 2
Ways to receive
The World Bank collects prices for transfers from Kenya to South Sudan. Its data list cash pickup, mobile wallet and bank account as receiving methods 1. UNCDF says forex bureaux and mobile money operators are the only entities licensed to provide remittance services in South Sudan 2.
| Method | What you need | Notes |
|---|---|---|
| Cash pickup at an agent 1 | Photo ID, the tracking number, the sender's full name and the expected amount, per Western Union 9 | MoneyGram, Dahabshiil, EcoBank Rapid Transfer and Western Union pay cash in World Bank data for Kenya 1 |
| Mobile wallet 1 | A registered account, with ID for your tier 4,5 | MoneyGram pays to a mobile wallet in World Bank data for Kenya 1 |
| Bank account 1 | National ID and passport to open the account, per UNCDF 2 | Bank transfers in World Bank data for Kenya take one or two days 1 |
Receiving into a mobile wallet
MTN says you join MoMo by dialling *200# on an MTN South Sudan number 3. MTN's terms ask for an identity document with a photo, your full name, address, date of birth, nationality and mobile number 4.
Lezeth Khoza of ITWeb reported on 29 May 2025 that MoMo partnered with Onafriq to receive money from 15 countries, including Uganda, Kenya, the United States and Australia 6. Amnon Jakony of Access Radio reported on 27 June 2025 that MoMo receives money from 12 countries and that received funds can be converted into South Sudanese pounds 7.
Chris Donkin of Mobile World Live reported on 29 April 2020 that m-Gurush can send and receive funds with providers in Kenya and Uganda 8. UNCDF reported in April 2023 that senders abroad can send US dollars or South Sudanese pounds to an mGurush account 2.
ID you need
UNCDF reported in April 2023 that the national ID is mandatory for people aged 18 and over. Applicants need a birth certificate or an age assessment certificate, one witness and biometrics 2. It said payment systems are not linked to identity systems, which makes account opening costly 2.
As reported by Amnon Jakony for Access Radio on 1 September 2026, the Electronic Money Regulation 2017 Amendment 2025 links the ID you show to your account limits 5.
Cash pickup
Western Union says to bring a valid government-issued ID, the tracking number, the sender's complete name and the expected amount. You may be asked for the sender's country and city 9.
In World Bank data for Kenya to South Sudan, MoneyGram, EcoBank Rapid Transfer and Western Union pay out in less than one hour. Dahabshiil pays the same day 1.
UNCDF reported that more than 90% of banks, branches and remittance service providers are in Juba 2. It said transfers to disbursing agents are unregulated, slow and have limited geographic coverage 2.
Exchange rates when you receive
On 20 October 2026 the Bank of South Sudan website showed US$1 at SSP 5,660.1961 buying and SSP 5,832.5879 selling 10. The page did not say which date the rates apply to 10. Ask your provider which rate it uses before the money is paid out.
UNCDF reported that senders abroad can send US dollars or South Sudanese pounds to an mGurush account 2. Access Radio reported that money received on MoMo can be converted into South Sudanese pounds 7.
Common questions
What ID do I need to receive money in South Sudan?
For cash pickup, Western Union asks for a government-issued photo ID 9. For a Tier One mobile money account, a simplified ID such as a student or local chief ID, as reported by Access Radio 5.
Can I receive money from abroad on MTN MoMo?
Yes, per ITWeb on 29 May 2025 and Access Radio on 27 June 2025 6,7.
How fast does cash pickup arrive?
In World Bank data for Kenya to South Sudan, MoneyGram and Western Union pay in less than one hour 1.
Can I receive US dollars on mobile money?
UNCDF reports that senders abroad can send US dollars or South Sudanese pounds to an mGurush account 2.
Rules and fees change. Check the official site linked above before you apply or pay. Spotted an error? Email [email protected] with the official link.
Sources
- World Bank Remittance Prices Worldwide: Sending money from Kenya to South Sudan, third quarter 2025
- UNCDF: South Sudan Payment Infrastructure Assessment Report (April 2023)
- MTN South Sudan: MoMo from MTN, provider page (checked 20 October 2026)
- MTN South Sudan: MTN Customer Terms and Conditions, provider page (checked 20 October 2026)
- Access Radio, Amnon Jakony: BoSS sets strict USD caps on mobile money (1 September 2026)
- ITWeb, Lezeth Khoza: MTN MoMo, Onafriq partner on remittances in South Sudan (29 May 2025)
- Access Radio, Amnon Jakony: MTN expands MoMo to support South Sudanese remittances from 12 countries (27 June 2025)
- Mobile World Live, Chris Donkin: South Sudan provider launches cross border payments (29 April 2020)
- Western Union: Receive money, company page (checked 20 October 2026)
- Bank of South Sudan: home page, Bank of South Sudan Exchange Rates (checked 20 October 2026)
Related
- How to send money to South Sudan
Ways to send money to South Sudan, what each costs in World Bank data, and what the Bank of South Sudan says about mobile money.
- How to send money from Kenya or Uganda to South Sudan
Documented ways and costs to send money from Kenya or Uganda to South Sudan, from World Bank price data, UNCDF and provider reports.
- MTN Mobile Money (MoMo) in South Sudan
How to join MTN MoMo in South Sudan, the USSD codes, fees in central bank tariffs reported in 2025, limits, and how to receive money from abroad.
- m-Gurush mobile money in South Sudan
How m-Gurush works in South Sudan, who runs it, the fees in central bank tariffs reported in 2025 and the account limits set by regulation.
- South Sudanese pound exchange rates
Bank of South Sudan official rates, dollar auctions and the gap with market rates for the South Sudanese pound, as published and reported.
- CapitalPay in South Sudan
The official CapitalPay login link, what the service offers in South Sudan and what official bodies have published about the company named on its site.
- Sending money from the United States to South Sudan: what it costs
World Bank data on the cost of sending US$200 and US$500 from the US to South Sudan, the providers surveyed, and your rights as a US sender.
- How to send money from the UK to South Sudan
Options and costs for sending money from the UK to South Sudan, from World Bank data on Western Union, the Post Office, MoneyGram and Dahabshiil.